Help-edit access

Some buyers personalize your template in minutes. Others get stuck on the layout, run into something they cannot place, or would simply rather pay you to do the edit for them. Help-edit access is how you step in. The buyer grants you access in a couple of clicks, and you open their copy and edit it straight from your dashboard, with no links to chase and no files to resend.

When the buyer cannot do it themselves

Not everyone is comfortable in an editor. A buyer gets stuck on the layout, cannot move a block the way they want, or asks you to make the change as a paid service. Without a way in, that means screenshots going back and forth, files resent, or worst of all, handing over a login. None of that is good for either of you, and all of it lands on you after the sale is already done.

The buyer grants access, you step in

On the copy they received, the buyer flips a toggle to let you help. It is off by default, so nothing is open until they choose to open it. You can also ask first: request access from the buyer's row in your analytics, and they get a notification and grant it with the same toggle. Once it is on, you can open their copy and work on it directly.

Edit from your own dashboard

You reach the copy by drilling into your analytics: a folder, the buyers who claimed from it, and the specific copy you are helping with. From there you edit the real design the buyer has, in the same editor you used to build the template. There is no link to follow and no separate account to log into. The changes you make are theirs right away.

The buyer stays in control

Access is theirs to give and to take back. They can switch the toggle off at any moment and your access ends immediately. You get one notification when they grant access, not a ping on every edit, and each change is quietly written to an audit log they can review. It is real collaboration with a clear boundary.

What you can and cannot touch

You can edit the design of their pages, and if they ask, adjust their RSVP form and even the email address their responses go to. You can publish their copy only if they grant that separately, and when you do, it goes live under their account, not yours. You cannot read their RSVP responses, rename or move the copy, or take it back out of their hands. The limits keep the help clearly help.

Common questions