1. Agreement to these terms
These Terms of Service ("Terms") form a binding agreement between you ("you") and Invitarium, LLC ("Invitarium", "we", "us", or "our") governing your use of the Invitarium website at invitarium.io, the Invitarium application at app.invitarium.io, guest pages we publish for our users at *.invitarium.site or other custom domains, and any related services (collectively, the "Service").
By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Cookie Policy, each of which is incorporated by reference. If you do not agree, do not use the Service.
Important. Section 17 (Governing law and disputes) contains an agreement to resolve most disputes by binding arbitration on an individual basis and a waiver of the right to participate in a class action. Please read it carefully.
2. Definitions
The following capitalised terms have the meanings set out below when used in these Terms.
- "Service" means the Invitarium website at invitarium.io, the Invitarium application at app.invitarium.io, guest pages we publish for our users at *.invitarium.site or other custom domains, and any related services we provide.
- "Account" means an Invitarium account created with an email address or through Google sign-in, including any Client Account derived from it.
- "Designer" means a user who creates templates and folders inside the Service and offers them to their own customers.
- "Customer" means a person who receives a shared folder, copies a template, or purchases a One-Time Bundle.
- "Client Account" means a username-and-password sub-login created by a Pro Designer for an end client, scoped to a specific folder.
- "Guest" means a visitor of a published page who interacts with a widget on that page (RSVP form, button, map, and so on).
- "Your Content" means anything you create, upload, link to, or publish through the Service, including designs, text, images, audio, fonts you select, and widget configurations.
- "Subscription" means a recurring paid plan (Basic, Premium, or Pro) charged monthly or annually.
- "Metered Usage" means the per-copy fee accrued each billing period when Customers copy a folder you have shared.
- "One-Time Bundle" means a non-recurring one-year purchase that includes one site allowance and one standalone-widget allowance for each widget type listed for the purchased bundle on the Plans and pricing page.
- "Personal Data" has the meaning given to it in our Privacy Policy and in the GDPR.
3. Eligibility and accounts
You must be at least thirteen (13) years old (and at least sixteen (16) years old in the European Economic Area) to use the Service. By using the Service you represent that you meet this age requirement and that you have the legal capacity to enter into these Terms.
You are responsible for keeping your account credentials secret and for everything that happens through your account. You agree to notify us promptly at support@invitarium.io if you suspect any unauthorised use. You may not share or transfer your account.
Pro-tier users may create separate Client Accounts for the people they work with. Pro users are responsible for the conduct of any Client Account they create and for keeping that relationship lawful.
4. The Service
4.1 What the Service does
Invitarium lets you design invitation and event templates, customise them through a browser-based editor, publish guest pages, share folders of templates with Customers, collect RSVP responses, and manage the related billing and analytics.
The Service is provided as a hosted product. You access it through a web browser. You are responsible for the device, connectivity, and any third-party software you use to access the Service.
4.2 Service availability and maintenance
We use commercially reasonable efforts to keep the Service available. We do not, however, guarantee uninterrupted availability. The Service may be unavailable from time to time because of planned maintenance, urgent security work, third-party outages (for example, our hosting provider, payment processor, or content-delivery network), or events beyond our reasonable control (force majeure). Where practical, we will announce planned maintenance windows in advance and schedule them to minimise disruption.
We do not offer a contractual service-level agreement (SLA) or service credits on the publicly available plans. If we introduce an SLA for a higher-tier plan in the future, it will be set out separately and clearly identified as such.
4.3 Changes to features
We are constantly improving the Service. We may add, change, or remove features at any time. Where a change has a material adverse effect on a feature you actively rely on, we will give reasonable notice (typically at least thirty (30) days) where practical.
5. Subscriptions and payments
5.1 Plans
The Service is offered on a free tier and on paid plans (Basic, Premium, and Pro). The features included in each plan are described on our Plans and pricing page and may evolve over time. The free tier does not include the right to publish, except by using the One-Time Bundle option described in section 6.
5.2 Billing cycles
Paid plans are offered on a monthly or annual basis. Fees are charged in advance for each billing period and are non-refundable except where required by law or as expressly stated in these Terms. Annual subscriptions renew annually; monthly subscriptions renew monthly. Each renewal continues at the then-current rate for the plan until you cancel.
Renewal reminders. For annual subscriptions we will send you a reminder email at least seven (7) days before each renewal showing the upcoming charge, the renewal date, and a link to manage or cancel the subscription. For monthly subscriptions you can see the next renewal date at any time in Settings.
5.3 Metered usage
Paid plans include a per-folder-copy fee that is metered each billing period and charged together with your Subscription. The per-copy rate for your plan is shown on the Plans and pricing page and on your Billing dashboard. We provide a usage card in Settings so you can see accrued Metered Usage before it is invoiced.
5.4 Late payment and grace period
If a charge fails, we will attempt to recover it through Stripe for up to seven (7) days. During that window we may notify you by email and by in-app banner. If the charge is still unpaid after the grace period, we may suspend paid features and, where applicable, block published pages until the account is brought current.
5.5 Cancellation and refunds
You can cancel a Subscription at any time using a cancellation control made available in Settings or by contacting us at support@invitarium.io. Cancellation takes effect at the end of the current billing period; you retain access until that date. Unless required by law, we do not provide refunds for unused portions of a billing period or for accrued Metered Usage already billed.
EU and UK consumers. If you are a consumer in the European Economic Area or the United Kingdom, you normally have a fourteen (14) day right of withdrawal for digital services under Directive 2011/83/EU (and the equivalent UK regulations). If you expressly ask us to begin a paid service during that period and then withdraw before it has been fully performed, we may charge the proportionate amount permitted by applicable law for the service already supplied. A withdrawal right is lost only when the requirements of an applicable statutory exception have been met, including any required prior express consent, acknowledgement, and contract confirmation. Statutory rights that cannot be waived under your local law are not affected.
5.6 Taxes
Fees are displayed exclusive of taxes unless otherwise stated. Where required by law (for example, sales of digital services to consumers in the European Union, United Kingdom, and other VAT or GST jurisdictions), we will calculate and collect the applicable value-added tax (VAT), goods and services tax (GST), or sales tax at checkout, based on the billing address and payment method you provide. Where we are not required to collect a tax, you remain responsible for any tax due on your purchase.
5.7 Price changes
We may change the price of a plan or the per-copy rate. If we do we will give at least thirty (30) days' notice. The new price will apply at your next renewal. If you do not accept the change, you may cancel before the renewal date.
5.8 Consumer conformity (EU and UK)
For consumers in the EU and UK, you have statutory rights under Directive (EU) 2019/770 on the supply of digital content and digital services (and the equivalent UK regulations) if the Service is not in conformity with these Terms. Where the Service is not in conformity and the non-conformity is not minor, you are entitled to ask us to bring the Service into conformity within a reasonable time and free of charge. Where conformity cannot be restored, you may be entitled to a proportionate reduction in the price paid or to terminate the contract for the affected billing period. Nothing in these Terms limits any statutory consumer right that cannot be waived.
5.9 Client site fees
If you use client accounts to manage invitations on behalf of your clients, the Pro plan includes ten (10) published client sites at no additional charge. A “client site” is a project published live on a subdomain from a folder assigned to one of your client accounts. Each published client site beyond the first ten costs twenty-nine US dollars ($29) per year and is billed to you, the Pro account holder. Your clients are never charged.
The fee is per project, not per publish action: unpublishing and later republishing the same client site within its paid year does not incur a new charge, and a paid slot covers one client site for one (1) year from the date that site is first published with it. A slot is released, and stops counting against your included or paid total, only when you permanently delete the site or its year ends. We will send renewal reminders to you at least seven (7) days before a paid slot ends. If a paid slot is not renewed, the affected client site stays live for a ten (10) day grace period and is then taken offline until you buy a slot for it again; the design remains in your account. Unless required by law, fees already paid for a slot are not refundable.
6. One-time bundles
As an alternative to a Subscription, you may purchase a Standard or Premium One-Time Bundle for the fixed price shown on the Plans and pricing page. Each bundle includes one allowance to publish an invitation site at an invitarium.site address and one allowance for each standalone widget type shown as included in that bundle. Allowances are separate: using one widget type does not use another widget type's allowance.
The one-year term begins when payment succeeds, whether or not you have claimed every allowance. Publishing a site claims the site allowance. Copying a standalone widget link or embed code claims the allowance for that widget's type. Standard and Premium RSVP limits are stated on the Plans and pricing page and apply separately to each covered RSVP form.
You may move a claimed site allowance to another eligible invitation up to three (3) times during each paid one-year segment. Moving it may cause the previous site to stop working if no Subscription or other entitlement independently covers it. A standalone-widget allowance is permanently assigned to the first widget that claims it and cannot be moved to another widget. You may continue editing that widget while access is active. Permanently deleting a claimed widget does not restore or replace its allowance.
One-Time Bundles do not auto-renew. A ten (10) day grace period follows the paid-through date. If you do not renew, uncovered sites are unpublished and their addresses released, and uncovered standalone widget links become unavailable after grace. Your saved designs, widget settings, and existing RSVP responses are not deleted merely because access ends. A sufficient Subscription may independently keep a site or supported widget type available. We send lifecycle reminders, including a notice before the paid year ends.
Unless required by law, One-Time Bundle payments are not refundable. A full refund, payment reversal, or qualifying payment dispute removes the affected paid segment; a partial refund does not remove access unless we state otherwise at the time of refund. Statutory consumer rights, including the rights described in sections 5.5 and 5.8, are not affected.
7. Your content and licence to us
You retain all rights to the content you upload to or create inside the Service ("Your Content"). You are solely responsible for Your Content and for any consequences of uploading or publishing it.
By submitting Your Content to the Service, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, modify (only as needed to render and serve Your Content), display, and distribute Your Content through the Service. This licence exists for the sole purpose of operating and improving the Service and is terminated when you delete Your Content or close your account, except (a) for content that has already been shared with others, and (b) where retention is required by law or by reasonable backup procedures.
You represent and warrant that you have all rights necessary to submit Your Content and to grant the licence above, and that Your Content does not infringe or violate the rights of any third party.
7.1 External website captures
External Listing Studio lets you submit URLs for publicly accessible website pages and instruct us to retrieve those pages, create screenshots, store the source URLs and screenshots, and use them to generate listing images. Captured page material is Your Content for purposes of these Terms.
Each time you submit or replace a source URL, you confirm that you own or control the website or have permission and every other lawful basis required to capture and use its content. You must not submit a page that requires authentication, is protected by a paywall or other access control, or contains personal or confidential information that you are not authorised to process. You remain responsible for notices to people whose personal data appears in a captured page, including any notice required when data comes from a publicly accessible source.
7.2 Data-processing terms for external captures
To the extent a captured page contains personal data for which you determine the purpose of processing, you act as controller (or business) and instruct Invitarium to process that data on your behalf solely to provide External Listing Studio. The processing consists of retrieving, rendering, storing, displaying, replacing, and deleting the submitted pages and their screenshots. It lasts until you delete the source, project, or account, subject to the retention periods in our Privacy Policy. Data may include names, contact details, photographs, and other information displayed on the submitted page, relating to the website's visitors, customers, personnel, or other people shown there.
Invitarium will process that personal data only on your documented instructions, including the actions you take in the Service; ensure authorised personnel are bound by confidentiality; apply the security measures described in our Privacy Policy; use the sub-processors disclosed there under equivalent data-protection obligations; notify you without undue delay after becoming aware of a personal-data breach affecting the captured material; reasonably assist with data-subject requests, security incidents, and legally required assessments; and, at your choice, delete or make the data available to you when the Service ends, unless law requires retention. On reasonable request, we will provide information necessary to demonstrate these obligations and allow a proportionate audit subject to reasonable notice, confidentiality, and appropriate security controls.
You give general written authorisation for the sub-processors listed in our Privacy Policy. We will give the notice described there before a material new sub-processor begins a recurring data flow. You may object on reasonable data-protection grounds during that notice period. We will work with you on a reasonable alternative where available; if none is available, you may stop using External Listing Studio for the affected processing. We may suspend an instruction that we reasonably believe violates applicable law and will notify you unless law prohibits notice.
9. Acceptable use
You agree not to:
- upload, publish, or transmit content that is unlawful, defamatory, harassing, threatening, hateful, sexually explicit (where prohibited), or that infringes the rights of others;
- use the Service to send spam, phishing messages, or unsolicited commercial communications;
- impersonate any person or entity, or misrepresent your affiliation with a person or entity;
- interfere with or disrupt the Service, the servers or networks connected to the Service, or other users; attempt to gain unauthorised access; or probe, scan, or test the vulnerability of any system or network;
- use any robot, spider, scraper, or other automated means to access the Service, except for public guest pages and only in compliance with robots.txt;
- reverse-engineer or attempt to extract the source code of the Service, except to the extent required by applicable law;
- use the Service to develop a competing product or to benchmark it for competitive purposes;
- collect Personal Data from Guests through RSVP forms or similar widgets in violation of applicable data-protection law, or fail to provide Guests with the information you are required to give them as a data controller.
10. Copyright and DMCA
10.1 Notice of claimed infringement
We respect the intellectual-property rights of others. If you believe that material on the Service infringes your copyright, please send a notice with the information required by the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)) to support@invitarium.io, including: (a) a physical or electronic signature; (b) identification of the work claimed to be infringed; (c) identification of the material claimed to be infringing and information sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorised; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorised to act on the owner's behalf.
10.2 Counter-notice
If material you posted has been removed or disabled because of a notice we received, you may send a counter-notice under 17 U.S.C. § 512(g)(3) to support@invitarium.io that includes: (a) your physical or electronic signature; (b) identification of the material that was removed and the location at which it appeared before removal; (c) a statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification; (d) your name, address, and telephone number; and (e) a statement that you consent to the jurisdiction of the federal court for the district in which your address is located (or the District of Delaware if your address is outside the United States) and that you will accept service of process from the original complaining party or its agent. If we receive a valid counter-notice, we may restore the material no sooner than ten (10) and no later than fourteen (14) business days after we send the counter-notice to the original complainant, unless the complainant first notifies us that it has filed a court action seeking to restrain you from infringing activity.
10.3 Repeat infringers
We may, in appropriate circumstances and at our discretion, disable or terminate accounts of users who are repeat infringers.
10.4 Other rights and privacy complaints
If you believe material captured through External Listing Studio violates your privacy or another right, email support@invitarium.io with the page URL, the material at issue, and enough information for us to evaluate the request. We may disable or remove the material while we investigate and may notify the account holder where appropriate and lawful.
11. Third-party services
The Service relies on third-party providers such as Stripe (for payments), Google (for sign-in and Maps), Cloudflare (for CDN, DNS, and object storage), Anthropic (for the AI-assisted Suggest actions in the Listing Studio), and, if you choose to connect your shop, Etsy. Your use of those services is subject to their own terms and privacy policies, listed in our Privacy Policy. We are not responsible for third-party services that are not part of the Service.
The Service may also let you embed third-party content (for example, a YouTube or Vimeo video, a Google Map, or a music file). You are responsible for complying with the terms of any third-party service you embed.
Embeddable widgets. The Service lets you build standalone widgets, including countdowns, RSVP forms, accordions, QR codes, music players, calendar buttons, and maps, and embed them on pages you do not control, such as an external marketplace listing or your own website. When you paste an embed link or code that we generate on an external page, you confirm that you have the right to place content on that page and that you will comply with the host site’s terms and content policies. An embed may stop serving when its trial, Subscription, grace period, or One-Time Bundle access ends, or when that access is refunded or disputed. A sufficient independent entitlement can keep it available. If we suspend or terminate your account for breach of these Terms, we may withdraw the embed at any time.
Connecting an external marketplace. The Service can connect to an external marketplace such as Etsy through that marketplace’s OAuth flow, so you can push a draft listing from Invitarium to your shop and so we can deliver the published template copy to a buyer who completes a paid order on the marketplace. When you connect such a marketplace, you confirm that you are the authorised owner or operator of the shop or account being connected, and that you remain solely responsible for: (a) complying with the marketplace’s seller policies, fees, listing rules, and API terms of use; (b) the accuracy, lawfulness, and intellectual-property clearance of every listing you push; (c) the order, shipping, refund, customer-service, and tax-collection obligations you owe to your buyers on that marketplace; and (d) any communication with buyers outside the automated template delivery Invitarium performs on your instruction. Invitarium is not a party to any contract between you and your buyer or between you and the marketplace, does not collect or remit marketplace fees or taxes on your behalf, and does not mediate disputes that arise on the marketplace. You may disconnect the integration at any time in Settings › Integrations.
12. Our intellectual property
The Service, including its software, design, templates we provide, fonts we license, illustrations, icons, and the Invitarium name and logo, is owned by Invitarium or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. No other rights are granted by implication or otherwise.
The disclaimer footer rendered on every guest page you publish ("This content was not created or approved by Invitarium") is a non-removable part of the Service. Invitarium’s own showcase pages on reserved subdomains (for example, the demo invitation embedded in the dashboard) carry the inverse notice ("This content was created and approved by Invitarium"); those pages are not authored by users and cannot be claimed as a user subdomain.
13. Suspension and termination
13.1 Termination by you
You may stop using the Service at any time and may delete your account from Settings. Deleting your account triggers the data-retention timelines described in our Privacy Policy.
13.2 Suspension or termination by us
We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if (a) you breach these Terms; (b) we reasonably believe your activity poses a risk to the Service, to us, to our users, or to a third party; (c) a payment fails and is not cured during the grace period described in section 5.4; (d) the account has been inactive for an extended period (typically more than twenty-four (24) months); or (e) we are required to do so by law.
13.3 Notice of suspension or termination
Except where the law requires us to act immediately or where notice would create a security or fraud risk, we will give you reasonable notice of a suspension or termination, including the reason and (where applicable) the steps you can take to cure the issue. Notice will be sent to the email address on your account.
13.4 How to appeal
If you believe a suspension or termination is in error, you may appeal by emailing support@invitarium.io within thirty (30) days of the notice with a description of the issue and any supporting context. We will review your appeal within a reasonable time and, if it succeeds, restore access to the extent practical.
13.5 Effect of termination
On termination, your right to use the Service ends and we may delete Your Content within the timelines described in our Privacy Policy. Sections that by their nature should survive termination (including sections 7 (licence to us, with respect to content already shared), 12, 14, 15, 16, 17, and 19) will survive.
See section 8 for a separate, Designer-initiated path that revokes a single Customer’s access to a shared folder copy without terminating either party’s account.
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, INVITARIUM DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any content will be accurate or reliable.
Statutory rights of consumers in the European Economic Area, the United Kingdom, and other jurisdictions that cannot be waived by contract are not affected by this section.
15. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, INVITARIUM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA; OR FOR THE COST OF SUBSTITUTE PRODUCTS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (USD 100).
Nothing in this section limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under the law of your country of residence. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. To the extent these sections are held unenforceable, they will apply to the maximum extent permitted by law.
16. Indemnification
You agree to defend, indemnify, and hold harmless Invitarium and our affiliates and our respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of and access to the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any right of a third party.
17. Governing law and disputes
17.1 Governing law
These Terms and any dispute or claim arising out of or related to them or the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Mandatory consumer-protection laws of your country of residence apply to the extent they grant you rights that cannot be waived by contract.
17.2 Informal resolution first
Before filing a claim, you agree to try to resolve the dispute informally by emailing support@invitarium.io with a description of the claim. We will try to resolve the dispute by negotiating in good faith for at least thirty (30) days after the notice.
17.3 Arbitration
If we cannot resolve the dispute informally, you and Invitarium agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis under the then-current rules of the American Arbitration Association. Arbitration will take place in Delaware, or by remote hearing where available. Judgment on the award may be entered in any court of competent jurisdiction.
17.4 Class-action waiver
You and Invitarium agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
17.5 Exceptions
Either party may bring an individual action in small-claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual-property rights.
17.6 Opt-out
You may opt out of the arbitration agreement in section 17.3 and the class-action waiver in section 17.4 by emailing support@invitarium.io within thirty (30) days of first accepting these Terms. Your email must include your name, the email address on your account, and a clear statement that you are opting out.
17.7 EU and UK consumers
If you are a consumer in the European Economic Area or the United Kingdom, the arbitration agreement in section 17.3 and the class-action waiver in section 17.4 do not apply where they would be unenforceable under your local consumer law. In that case, disputes may be brought in the courts of your country of residence as required by your local law. You may also use any competent consumer alternative-dispute-resolution body or other redress mechanism available under your local law.
18. Changes to these terms
We may update these Terms from time to time. If we make material changes we will post the updated Terms on this page and notify you by email at least thirty (30) days before the changes take effect. The "Effective date" and "Last updated" dates at the top of this page tell you when the Terms were last revised. Continued use of the Service after the new Terms take effect means you accept the updated Terms.
19. Miscellaneous
These Terms, together with the Privacy Policy and the Cookie Policy, are the entire agreement between you and Invitarium with respect to the Service and supersede any prior agreements. If any provision is held to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision is not a waiver. You may not assign or transfer these Terms without our prior written consent; we may assign them without restriction. Nothing in these Terms creates a partnership, agency, employment, or joint-venture relationship between you and Invitarium.
Notices to you may be sent to the email address on your account or posted in the Service. Notices to us must be sent to support@invitarium.io.
20. Contact us
For any question about these Terms, contact us at:
Invitarium, LLC
Delaware, United States
support@invitarium.io